How we collect, use and protect your information.
Easy Coach Bus Limited respects your privacy and is committed to protecting your personal data. This policy explains how we handle the information you share with us.
We collect information you provide directly to us when you book a trip, request a parcel delivery, hire a bus or contact us. This includes your name, phone number, email address, identification details and travel preferences.
We use your information to process bookings, communicate with you about your trips, send service updates and improve our services. We may also use your contact details to send promotional offers if you have opted in.
We do not sell your personal information. We may share it with trusted service providers (such as payment processors and SMS providers) only to the extent necessary to provide the service you requested.
We implement reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction.
You may request access to, correction of, or deletion of your personal information at any time by contacting our support team.
Our website uses cookies and similar technologies to remember your preferences, analyse traffic and improve your experience. You can manage cookies through your browser settings.
Our services are not directed to children under 13 and we do not knowingly collect information from them.
We may update this policy periodically. Significant changes will be communicated through our website or by email.
For any privacy-related concerns, contact us at booking@easy-coach.com or call 0104 158 818.